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Choose recipients and limits

Version 2026-09-27

Ermogon narrows the list using the installation area, material, how many openings you declare, the site services you ask for, and each business’s capabilities (including optional distance rules from their manufacturing facility). Supplier and frame series narrow the list only when you have set them (not “No preference”). You choose who receives the inquiry. Limits apply: up to four recipients per inquiry, and a limited number of different projects per business each month.

How it works

  1. Enter city and postal code so we can show businesses that cover your area.
  2. Complete the required material. Supplier and frame series may stay “No preference” or be set explicitly.
  3. On the business selection step, declare how many openings the project has (every window or door, at least 1). Matching manufacturers and installers appear after that.
  4. Select at least one and up to four recipients.
  5. Configure openings from the shared catalogue of the selected businesses. The sum of quantities in your list must equal the number you declared. If it does not, submit stays closed until you fix it.

Useful information

How many openings the project has

On the business selection step you declare how many openings the whole project has. Count every window or door you want a quote for. The number is required and must be at least 1. Businesses appear after you enter it. That number is compared with each business’s distance rules. If a business requires more openings for the distance to your address, it is not shown. It is also not shown when the address is farther than that business’s farthest band. On submit, the sum of quantities in the list must equal this number. If it does not, a warning appears and the send button stays off until you adjust the quantities or change the number on the first step.

No eligible result

Try another supported material, supplier or frame series, or confirm the installation address and the opening count. A business outside its service area is not shown. It is also hidden when you declare fewer openings than its minimum for that distance, or when the address is farther than its distance bands.

Shared catalogue when you pick several

When you select two or more businesses, the configurator shows only types and layouts that all of them support. Example: company A makes casement and pocket sliding. Company B makes casement only. With both selected, pocket sliding does not appear. Casement can go on the list. If you later add company C, which does not make casement, the opening stays on the list. On submit a warning appears for C and the send button stays off until you change the business or the opening. The same applies to size, shutter or an option that one of the selected businesses does not accept.

Recipient limit

You can send the same inquiry to up to four manufacturers or installers. The recipient picker shows how many you have already selected and what the maximum is.

Monthly distinct-project limit

With a verified email you can send up to ten different projects to each business per month. If you resubmit essentially the same configuration, it counts as the same project and does not use a new slot.

Similarity

Two inquiries count as the same project when their configurations are similar enough. The platform compares the configuration details and applies a similarity threshold. The default is 0.80 (80%): if a new inquiry reaches or exceeds that match against an earlier one, it counts as the same project. The threshold for a free contact unlock applies only on the PAYGO (pay as you go) plan. If the new inquiry is similar enough to a previous unlocked inquiry from the same customer, the business is not charged. On a subscription plan this charging threshold is not applied. The platform can change the 0.80 value.