Platform documentation
Capabilities, service areas and certificates
Capabilities of manufacturers and installers are used to match you with the right inquiries. They should show what the business can really do.
How it works
- Open Configurator capabilities (you need configurator admin permission).
- On Coverage rules, say where you take jobs. If you want, pin your base and add bands: up to how many km, and how many openings at minimum.
- Maintain supported materials, opening types and options.
- Add relevant company documents only when current and accurate.
- Save the changes and open the preview to see the configurator as customers see it, based on your business capabilities.
Useful information
Competitor visibility
On the General tab this setting is on by default. Turn it off if the company should neither see other recipients nor appear in their lists or as the winner, even when the customer allowed sharing.
Base location and distance
Coverage comes first: country, regions or a radius. Distance bands are optional. Without them, matching uses service areas only. Bands apply only to an address you already cover. The base (manufacturing facility, showroom or warehouse) is where we measure straight-line kilometres from. Set the pin on the map before you save bands. Each band has two fields, “Up to (km)” and “Min. openings”. The nearest band that still covers the distance is the one that applies. Example: up to 30 km at least 1 opening, and up to 80 km at least 4. A customer 20 km away with 1 opening is shown. A customer 50 km away with 2 openings is not shown, because that distance needs at least 4. A customer 90 km away is not shown, because they are past the farthest band. A farther band cannot ask for fewer openings than a nearer one. Save writes coverage, base and bands together.
Matching impact
Incomplete or inaccurate service-area and capability data can exclude the business from relevant customer results or include it in unsuitable ones.
Document display
Ermogon may check document relevance and display a declaration, but does not certify third-party certificate authenticity.
Verification responsibility
The business is responsible for truthful capability declarations and for uploading only current documents. If a customer wants to check whether a certificate is genuine, they confirm it themselves with the competent authority or the issuing body. Ermogon does not perform that check.